Universal Privacy Policy

We collect information that you provide directly to us, such as when you create an account, fill out a contact form, request a project quote, or communicate with us via email, phone, or messaging platforms. This may include your full name, email address, phone number, billing address, company name, project requirements, and other contact details. Additionally, when you access our websites or use our mobile applications (Android, iOS, Flutter), our systems and servers automatically collect certain technical telemetry. This includes device type, operating system version, unique device identifiers (UUID/IDFA/GAID), browser type, IP address, network carrier, crash diagnostics, memory logs, and basic usage statistics to monitor platform uptime, troubleshoot errors, and optimize responsiveness.

Our Service may use third-party SDKs, APIs, and cloud services to provide critical functionality. These include: - Google Firebase & Google Play Services (authentication, real-time sync, crash analytics, push notifications) - Cloud Infrastructure & Hosting (Vercel, AWS, Docker containers) - Communication Services (Resend for automated email notifications, WhatsApp Web API for direct support) - Analytics Platforms (Google Analytics 4 for aggregated behavioral insights) These third parties have access to your personal information only to perform specific tasks on our behalf and are legally obligated under strict data processing agreements not to disclose or use it for any other purpose. We encourage you to review their respective privacy statements.

Your data is utilized to provide, maintain, and enhance our services, deliver project updates, generate invoices, and offer customer support. If any of our applications or web utilities feature Artificial Intelligence (AI) or Machine Learning (e.g., smart resume generators, document analysis, conversational agents, or automated quotation tools), your prompt data and inputs are processed solely to produce the requested output. We never sell your personal data to data brokers or third-party advertisers. All AI processing adheres to strict data minimization principles: inputs are transmitted over encrypted TLS channels and are not used to train public foundation models without your explicit opt-in consent.

We use cookies, local storage, and similar web tracking mechanisms to enhance your browsing experience, store user session tokens, remember navigation preferences (such as dark mode preferences and active search filters), and analyze web traffic flow. You can choose to configure your browser to reject all cookies or notify you when a cookie is placed. However, disabling essential cookies may impact certain interactive features, such as account sign-in sessions and interactive quote requests.

When engaging our software development services or purchasing digital products, all financial payments are processed through secure, RBI-compliant payment gateways and banking networks in Indian Rupees (INR) or internationally recognized currencies. Progremmo does not store full credit card numbers or banking PINs on its primary servers. We retain transaction metadata, GST numbers, and official invoice history solely for legal accounting, tax compliance, and auditing requirements as mandated by applicable laws.

We retain your personal data only for as long as necessary for the operational purposes set out in this Privacy Policy, or as required by statutory record-keeping regulations. You possess the legal right to: 1. Access and obtain a copy of the personal information we hold about you. 2. Rectify inaccurate or incomplete details. 3. Request permanent deletion (Right to Be Forgotten) of your account and personal records. 4. Revoke consent for direct marketing or promotional communications. You may submit a data deletion or export request by emailing our privacy desk at theprogremmo@gmail.com. Upon verified identity confirmation, we will purge your personal data from all active production databases within 30 days.

Our Services do not address anyone under the age of 13 (or under 16 in specific jurisdictions). We do not knowingly collect personally identifiable information from children. If we discover that a minor under the eligible legal age has submitted personal information through our forms or applications without verifiable parental consent, we will promptly delete that information from our servers. If you are a parent or legal guardian and believe your child has submitted data to us, please alert us immediately at theprogremmo@gmail.com.

We value your trust in providing us your Personal Information, thus we strive to implement commercially acceptable and enterprise-grade safeguards. Our security measures include: - End-to-end Transport Layer Security (TLS 1.3 / HTTPS encryption) for all data in transit. - Encrypted databases at rest with isolated environments for production and development. - Strict role-based access control (RBAC), multi-factor authentication (MFA) for administrative tools, and automated security vulnerability patch management. - Non-Disclosure Agreements (NDAs) enforced across all our engineering staff and contractors. While we implement rigorous security controls, please understand that no internet transmission or electronic storage architecture is 100% impenetrable.

If our Application accesses or collects any health, medical, or fitness data, we handle it with strict confidentiality. This data is only collected when explicitly provided by you or authorized through device health permissions. It is used exclusively to provide relevant health and fitness features within the app. We do not sell your health data to third parties, and it is not used for advertising or marketing profiling. You retain full control over this data and may delete it or revoke permissions through your device settings at any time.

To provide personalized insights and track your progress over time, our services may collect behavioral data (such as mood logs, habit tracking, and feature usage). This information is aggregated to generate analytics and improve the user experience. Your personal logs and analytics are securely stored and synced via cloud services, ensuring your data is available across devices while remaining strictly private and separated from public access.

Progremmo is headquartered in Noida, Uttar Pradesh, India, with cloud nodes distributed globally. If you access our services outside of India, your information may be transferred to, stored, and processed in cloud data centers in India, the United States, or the European Union. We ensure that all cross-border data transfers comply with prevailing data protection frameworks, including the Digital Personal Data Protection Act (DPDP Act, India) and international standards, ensuring adequate protections for your personal privacy rights.